Sorry to hear that. If for some reason you are not satisfied with the jewelry from our store, or you have received a damaged item, please contact us at izhaardesignsjewelry@gmail.com within 7 business days upon receipt, and we will initiate a refund as store credit. Don’t forget that your items must be unused and in their original packaging to be eligible for an exchange or return. For more info on our return policy, click here.

At Izhaar Designs, we do our best to deliver your order as soon as possible. Therefore, we offer an extra-fast delivery option that takes only 1-3 business days. If you choose our standard shipping, please allow up to 3-8 business days for your order to arrive. Please note that if you order customized items, it might take us a little longer to ship your order.

Sure. As soon as your order is shipped, you will get a confirmation email from your carrier containing your tracking code. Use this code to track your order and see where your package is at any time.

We are headquartered in New York, United States, and we also ship to Canada. Unfortunately, we do not currently provide shipping to other countries, but we are working on that—stay tuned!

Our online store accepts all popular payment options, such as MasterCard and Visa bank cards, as well as American Express, Discover, Apple Pay, Google Pay, and others.

At Izhaar Designs, we partner with various manufacturers located in India. The virtual shelves of our store are filled with outstanding jewelry pieces handcrafted by artisans from India. By shopping at Izhaar Designs, you can be sure you’re getting the best of the best.

Contact us, and we will work with you to resolve the issue. We will contact the shipping company on your behalf and file a claim. Izhaar Designs is not accountable for lost or stolen packages if your order is marked as delivered by the carrier. If you believe your order might get lost or stolen in your neighborhood, we recommend indicating your work address to ensure your package arrives safely.

If you have any questions about Izhaar Designs, or simply want to chat with other jewelry fans, send us a message at izhaardesignsjewelry@gmail.com, call us at +1 (631)-703-8419, or fill out our Contact Form. We will get in touch with you as soon as we can!